Shipping Policy

Last updated: October 15, 2026

Shipping area

Kanadise currently ships only to addresses located in Canada.

Order processing

Orders are prepared within 2 to 4 business days, excluding weekends and public holidays. You will receive an email when your order has shipped.

Shipping costs and delivery times

Available shipping services, costs and estimated delivery times are calculated and displayed at checkout.

Carrier delivery estimates begin after the order-processing period and are not guaranteed. Delays may occur because of the carrier, weather conditions, customs or other circumstances beyond our control.

Tracking

When tracking is available, the tracking number is sent to the email address used for the order.

Incorrect address or address changes

Customers are responsible for verifying the accuracy of their shipping address before placing an order.

If a correction is needed, email us immediately at info@kanadise.com. An address change can only be attempted if the order has not yet been processed or shipped.

Kanadise is not responsible for delays or losses caused by an incorrect, incomplete or inaccessible address provided by the customer.

If a package is returned to us because of an incorrect address, refusal of delivery or an unsuccessful delivery, we may offer:

• reshipment at the customer’s expense; or
• a refund for the items after the package is received, less any non-refundable shipping costs.

This deduction does not apply when the error was made by Kanadise.

Duties and import charges

Any applicable duties or import charges are displayed at checkout when they can be calculated. Otherwise, the carrier may collect them at delivery.

Contact us

For questions about shipping:

Kanadise
Email: info@kanadise.com
Phone: 508-415-5602